Executive Leadership Team
About the Group Manager role: The Business Support portfolio is responsible for the efficient management of the Council's finance, property, governance, communications, information technology, human resources, and customer service operations including the Ōpōtiki isite and events.
About Rachael: Rachael ((MBA), Ngāti Awa / Tūhoe) brings over two decades of experience across regional and local government in New Zealand. Her career spans a wide range of leadership and operational portfolios, including facilities and fleet management, corporate sustainability and customer service delivery. Known for her practical, solutions-focused approach, Rachael has led diverse teams and organisation wide initiatives that strengthen governance, improve service delivery and support community-focused outcomes. She is passionate about building capable organisations that are well-connected to their communities and positioned for the future.
Outside of work, Rachael lives on a lifestyle block with her family, surrounded by a lively mix of farm animals and an adorable golden Labrador puppy, who keeps everyone in line. Her two teenage children enjoy an active outdoor lifestyle, with a shared love of motocross, mountain biking, and making the most of the region’s natural playground.