Kerbside recycling and refuse collection changes

​​​​​​​Council has changed the urban kerbside refuse and recycling collection service to stop dog strike, allow for increased recycling capacity, and decrease the need for non-recyclable single use supermarket bags.

All properties on the urban kerbside collection service have been allocated new recycling crates and a 45L wheeled refuse bin.​

Council has moved to a more efficient four crate system for recycling, and a 45L wheeled bin for residual refuse. The service has switched to two recyclables collected per week. Paper and tin one week and glass and plastic the next. Full information on how the new system works, including conditions of service, is included with the crates and bin and is also available on our Collection Changes page. 

Residents can start using the new crates and bin now

The new service started Tuesday 2 July 2019.

If residents have their new recycling crates and refuse bin they can start using them now.

Residents can also continue to use any left over black council refuse bags. They can also use them to take waste to the Opotiki Resource Recovery Centre at no charge.

Our contractor has now finished deliveries

If residents weren’t home when our contractor tried to deliver the crates and bin they will have left a flyer with instructions on how to collect instead. As the collection point at Moody Place carpark is now closed you will need to call our contractor directly if you still need to collect your crates/bin. PH Trevor on 029 772 1187.​​

Why it's important you care for your new crates and bin

Once you have signed for the new crates and bin, you are responsible for them.

You'll need to make sure your recycling and refuse is put out correctly using the right crates (according to what is being collected that week) and the bin, otherwise it won't be collected.​

We're sure you don't want to have to pay for replacement crates and bins, so we advise you to look after them. You may want to write or paint your address on them – you could use some form of permanent marker or white paint etc.

The crates and bin are allocated to the property, so if you move to a new house you need to leave them behind.

​Do not remove the number on your crates and bin

​These are unique identifiers based on the address of the property the crates and bin have been allocated to. Failure to display the unique bin number may result in your waste not being collected.​ Please take a record in case it gets worn off.

How the new system works

​The new system started on Tuesday 2 July 2019.

Tuesday is collection day for everyone on the urban kerbside refuse and recycling collection east of the Waioeka Bridge.

Wednesday is collection day for everyone on the urban kerbside refuse and recycling collection west of the Waioeka Bridge. (That's Woodlands, Hukutaia, Waiotahi Drifts, Paerata Ridge etc).

You need to have your recycling and refuse out on the kerbside by 8am.

**Please check our Christmas and New Year Services page​ for changes to collection days for those on the Wednesday (west of the Waioeka Bridge) over the holiday period.

The contractor now goes up one side of the street and down the other and the time they collect from your place may have changed, so everything needs to be out by 8am.

Please call us from 4pm on your collection day if your recycling and refuse is not collected and you haven't been left a notice telling you why.​

The collection area

The urban collection area is from Paerata Ridge Road in the west to Stoney Creek Road in the south.

What you can put out each week

Refuse: You can put out your 45Ltr wheeled refuse bin with the red lid each week on Tuesdays.

Residual refuse will only be collected if it is in this bin. Only one bin will be emptied per household each week.

Recycling: Only two types of recycling get collected each week. You need to put out the two correct types of recycling in the correct crates, on the correct alternate weeks. Under the new system, paper and tin get put out one week and glass and plastic the next.

Only the recycling material inside the crate will be picked up. Any recycling outside the crate will be left.

So on Tuesday, 9 July, put out your orange plastic and your blue glass recycling crates - plus your refuse bin.

How to know what types of recycling to put out each week

Each set of crates and bin came with an information pamphlet and calendar.

The calendar has a magnet on the back so you can pop it on your fridge and refer to it each week before putting out the two correct types of recycling for that week.

A copy of the calendar can be viewed online. See the 2019-20 Kerbside Collection Calendar​. We also have spares available from our office or phone us on 07 3153030 and we'll send one out to you. You can also download a copy of the calendar: Opotiki District Council 2019-20 Kerbside Recycling and Refuse Collection Calendar​ (PDF, 237KB).

We recommend you download the Antenno app and load your address as a favourite place to receive reminders straight to your phone each week on which recyclables to put out.

What you can (and can't) put in your recycling crates

Paper crate: Newspapers, magazines, junk mail and cardboard.
Tips: Flatten all boxes and tie paper into a bundle.​

Tin crate: You can recycle nearly all cans, including tin, aluminium, steel, paint and aerosol containers.
​Tips: Empty contents and rinse clean. No aluminium foils and things made from flat sheets of foil like food trays.

Plastic crate: Plastic bottles and plastic bags.
Tips: Lids off and clean please. No polystyrene or cling wrap.​

Glass crate: Bottles and jars. 
Tips: Remove tops and rinse. Maximum 6 dozen bottles. No window glass.​

Lock your refuse bin

This will stop dogs getting in to it.

To lock: With one hand brace the bin and with the other hand pull the black handle up to lock it in to place.

To unlock: Hold the bin steady with one hand and firmly push the handle directly down in a smooth vertical motion.

Stack your crates for the wind

To stop your paper or plastic recyclables blowing around on windy days stack your heavier crate on top e.g. tin crate on paper crate and glass crate on plastic crate.

​Look after yourselves and our contractors

Anything dangerous, sharp or pointy should be wrapped in newspaper or cardboard before being put out for collection.

How to get more information or help with the new system

Council is keen to receive feedback and provide answers to your questions. The collection changes frequently asked questions page​ will be updated regularly and you can send feedback by email to, PM us on Facebook​, use the Antenno ​app or phone 07 3153030.​​

Page reviewed: 03 Dec 2019 9:23am