Rates

The council rating year is from 1 July to 30 June. You will receive two invoices each year (by email or in the post):

*Check your invoice for the exact due date.

How to make rates payments

Payment may be made by Cash, Eftpos, Internet Banking, Online by Credit or Debit Card. For full details on all payment types see our Payment Options page. You may wish to pay your rates on a more regular basis by either direct credit or debit through your bank account. This method is available on the basis that each instalment is cleared in full by the time the penalty dates arrive.

You can download a copy of the Direct Debit form PDF directly from our website and lodge this with Council or complete our online direct debit form. With direct debit, we will manage the payments for you and spread it over the year (weekly, fortnightly, monthly, quarterly or due date).

Alternatively, you can download a copy of the Automatic Payment form (PDF) directly from our website and lodge this with your bank.

Rates enquiries

All enquiries regarding Ōpōtiki District Council rates should be directed to the Customer Service Centre at the Council Office, 108 St John Street, Ōpōtiki. Telephone (07) 315-3030, or email rates@odc.govt.nz

You can also contact us through our online Contact form.

Please note that we are currently using a temporary booking system for complex rates queries.

Simple enquiries will continue to be answered as usual. However, if your query requires more detailed assistance, our team will book you into a suitable time with one of our rates officers.

Booking Availability:

Morning appointments
9:00am to 11:30am
Monday, Tuesday, Thursday & Friday

Afternoon appointments
1:00pm to 4:00pm
Monday to Friday

All enquiries about Bay of Plenty Regional Council rates should be directed to the Regional Council Offices, located at Quay Street, Whakatane. Free phone from Ōpōtiki 0800-368-267, otherwise (07) 922-3390.

Need help paying your rates?

We are very aware that some people in our community have financial difficulties, and we are always open to working something out with them. The following is a range of resources that may be available to you to assist in meeting your requirements to pay your rates.

Rates rebates

A rates rebate is a partial refund for people who pay rates to council and the Rates Rebate Scheme provides a rebate of up to $830 for low income earners who were paying rates for the home in which they were living on 1 July 2026. Links to full details and a rates rebate application form are on our Rates Rebate Scheme page.

Rates remission

Both Ōpōtiki District Council and Bay of Plenty Regional Council apply policy on rates remission and postponement. Full details of Ōpōtiki District Council rates remission policies are available on our Rates Remissions and Postponements page. You can read more about Bay of Plenty Regional Council Rates Remission policies on their website.

Payment plan

If you think you are going to have trouble paying your rates on time, please do not hesitate to contact Council to discuss the issue; phone 07 3153030 and ask for the rates team.