Rates during Covid-19
The Covid-19 pandemic is changing the world as we know it. The actual impacts are unknowable. What we do know is that our essential services need to continue and that's what rates pay for. We are very aware though that some people in our community do have financial difficulties, and we are always open to working something out with them. The following is a range of resources that may be available to you to assist in meeting your requirements to pay your rates.
The government has provided a number of financial support options including the Mortgage repayment holiday scheme, support through Work and Income, the Employer wage subsidy scheme and the Essential Workers Leave Payment Scheme. Full details are available on the covid19.govt.nz website.
A rates rebate is a partial refund for people who pay rates to council and the Rates Rebate Scheme provides a rebate of up to $700 for low income earners who were paying rates for the home in which they were living on 1 July 2022. Links to full details and a rates rebate application form are on our Rates Rebate Scheme page.
Both Ōpōtiki District Council and Bay of Plenty Regional Council apply policy on rates remission and postponement. We already have remission policies for financial hardship in place. These are available all the time, not just when there is a pandemic or something of national significance. Full details of rates remission policies are available on our Rates Remissions and Postponements page. You can read more about Bay of Plenty Regional Council Rates Remission policies on their website.
If you think you are going to have trouble paying your rates on time, please do not hesitate to contact Council to discuss the issue; phone 07 3153030 and ask for the rates team.
Ways to pay
There are a number of ways property owners can pay their rates electronically through Telebanking, Internet Banking, online by Credit or Debit Card or Real Time Debit (BNZ and Westpac Bank only).
For full details on each option visit our Payment Options page.
Rates payment due dates
Rates are payable by instalment and are due on or before:
- Instalment One : 26 August, 2022
- Instalment Two : 25 November, 2022
- Instalment Three : 24 February, 2023
- Instalment Four : 26 May, 2023
A 10% penalty may be incurred on any part of a rates invoice that is not paid by the due date specified on the invoice.
How to make rates payments
Payment may be made by either Cash, Eftpos, Telebanking, Internet Banking, Online by Credit or Debit Card or Real Time Debit .
For full details on all payment types see our Payment Options page.
You may wish to pay your rates on a more regular basis by either direct credit or debit through your bank account. This method is available on the basis that each instalment is cleared in full by the time the penalty dates arrive.
You can download a copy of the Automatic Payment form (PDF, 99KB) directly from our website and lodge this with your bank.
You can download a copy of the Direct Debit form (PDF, 185KB) directly from our website and lodge this with Council.
All enquiries regarding Ōpōtiki District Council rates should be directed to the Customer Service Centre situated at the Council Office, 108 St John Street, Ōpōtiki. Telephone (07) 315-3030, Fax (07) 315-7050 or email firstname.lastname@example.org
You can also send an enquiry through our online Contact form.
All enquiries regarding Bay of Plenty Regional Council rates should be directed to the Regional Council Offices, located at Quay Street, Whakatane. Free phone from Ōpōtiki 0800-368-267, otherwise (07) 922-3390.
Paying your Regional Council rates
From 2022, Ōpōtiki ratepayers will pay their regional council rates directly to Bay of Plenty Regional Council. You will receive your first invoice from Regional Council in September 2022. You may need to change automatic payments or set up new ones. Find out more.