Rates are payable by instalment and are due on or before:
A 10% penalty may be incurred on any part of a rates invoice that is not paid by the due date specified on the invoice.
Payment may be made by Cash, Eftpos, Internet Banking, Online by Credit or Debit Card or Real Time Debit.
For full details on all payment types see our Payment Options page.
You may wish to pay your rates on a more regular basis by either direct credit or debit through your bank account. This method is available on the basis that each instalment is cleared in full by the time the penalty dates arrive.
You can download a copy of the Automatic Payment form PDF directly from our website and lodge this with your bank.
You can download a copy of the Direct Debit form PDF directly from our website and lodge this with Council or complete our online direct debit form.
All enquiries regarding Ōpōtiki District Council rates should be directed to the Customer Service Centre at the Council Office, 108 St John Street, Ōpōtiki. Telephone (07) 315-3030, or email info@odc.govt.nz
You can also send an enquiry through our online Contact form.
All enquiries about Bay of Plenty Regional Council rates should be directed to the Regional Council Offices, located at Quay Street, Whakatane. Free phone from Ōpōtiki 0800-368-267, otherwise (07) 922-3390.
We are very aware that some people in our community have financial difficulties, and we are always open to working something out with them. The following is a range of resources that may be available to you to assist in meeting your requirements to pay your rates.
Government resources
The government provides some financial support options during Covid 19. If your income has been affected by Covid-19 you may be able to apply for financial support. Check the Financial Support page on the government's Unite Against Covid 19 website for details.
Rates rebates
A rates rebate is a partial refund for people who pay rates to council and the Rates Rebate Scheme provides a rebate of up to $750 for low income earners who were paying rates for the home in which they were living on 1 July 2023. Links to full details and a rates rebate application form are on our Rates Rebate Scheme page.
Rates remission
Both Ōpōtiki District Council and Bay of Plenty Regional Council apply policy on rates remission and postponement. Full details of Ōpōtiki District Council rates remission policies are available on our Rates Remissions and Postponements page. You can read more about Bay of Plenty Regional Council Rates Remission policies on their website.
Payment plan
If you think you are going to have trouble paying your rates on time, please do not hesitate to contact Council to discuss the issue; phone 07 3153030 and ask for the rates team.
From 2022, Ōpōtiki ratepayers will pay their regional council rates directly to Bay of Plenty Regional Council. You will receive your first invoice from Regional Council in September 2022. You may need to change automatic payments or set up new ones. Find out more.