How can I request a copy of information held in a property file?
We need you to complete the online Property File Assessment Request form so that we can access the physical file available and assess its size before we ask you to pay for a partial or full copy.
We will then send you our standard Property File Request Form along with an estimate of the charges.
This then gives you the opportunity to decide if you wish to go ahead with your request.
What is the cost?
Important please note:
Our standard charges for digital copies (per page) are:
Property file administration - Hard and Digital copies $5.00
Hard copies - per page and size charges, per A4 equivalent $0.50c
A3 B/W $1.00
How will I receive my digital copy?
This depends on the size of the digital file. It may be emailed directly to you. We may send you a link to a large file transfer site for you to download the file or you can request that it be provided on a DVD/disk. Copies sent on DVD/disks will incur extra charges for media, postage and packaging costs.
How long will it take?
Your request will generally be processed within 24 hours however please allow between 3-5 working days.