Property File Requests


​​​​​​​​​​​​​​​​​​How can I request a copy of information held in a property file?

We need you to complete the online Property File Assessment Request form​ so that we can access the physical file available and assess its size before we ask you to pay for a partial or full copy.

We will then send you our standard Property File Request Form along with an estimate of the charges.​

This then gives you the opportunity to decide if you wish to go ahead with your request.

What is the cost?

Important please note:

Our standard charges for digital copies (per page) are:

Property file administration - Hard and Digital copies $5.00

Hard copies  - per page and size charges, per A4 equivalent $0.50c

A3 B/W $1.00

Digital Copies – 40% of per hard copy costs, per A4 equivalent ​$0.20

NB: Additional actual and reasonable charges, postage & media fees may apply. There is no set fee for any file they are all quoted on the number & sizes of the pages​. ​​

How will I receive my digital copy?

This depends on the size of the digital file.  It may be emailed directly to you.  We may send you a link to a large file transfer site for you to download the file or you can request that it be provided on a DVD/disk. Copies sent on DVD/disks will incur extra charges for media, postage and packaging costs.

How long will it take?

Your request for a quote generally will be processed within 24 hours. Dependant on a number of factors please allow between 3-5 working days to receive your file.​

Page reviewed: 08 May 2019 2:28pm