Community support and services
Full details of available government support can be found at covid19.govt.nz website or call the helpline on 0800 779 999.
Ōpōtiki Community Services
Below is a list of community service groups and the services they provide:
Whakatohea Māori Trustboard - Te Pou Oranga o Te Whakatōhea
- Kaumatua support - access to essential services for kaumatua and the elderly
- Mental health and addictions - tailored to a person's needs
- Social services - video call and phone counselling
Services can be accessed by calling 0800 315600
Whakaatu Whanaunga Trust
- Support with domestic violence/whanau crisis
- Rangatahi - Youth support via online and/or Facebook
- Emergency housing support
Services can be accessed by calling 07 3155174 extn 702
Te Ao Hou Trust
- Support to access grants
- Coordination with other essential services
- Whānau Direct funding to support whānau in crisis
Call 07 3156266 or leave a message on the website www.teaohou.org.nz
Financial hardship and assistance
If you've been affected by COVID-19, Work and Income may be able to help, even if you're not on a benefit. There are various ways you can get assistance, whether you're an individual or an employer. For further information visit www.workandincome.govt.nz and click on the COVID-19 tab at the top of the page.
For general enquiries 0800 559 009 or call 0800 552 002 for questions relating to superannuation.
Health and Wellbeing
If you have any health concerns you can call Healthline on 0800 611 116 or call your local GP for advice or book an appointment.
Church Street surgery
Call: 07 315 6307
Operating hours: 8.30am-12.30pm and 1.30pm-5pm closed during public holidays
Whakatōhea Health Clinic:
Call: 07 315 6126
Operating Hours: 8.30-5pm
After hours: after 5pm medical hub is only open until 10pm for acute illnesses only and is open Saturday and Sunday from 8am to 10pm including public holidays.
Toi Ora
Call: 07 315 7900
Operating hours: Mon - Fri 8:00 AM - 4:30 PM
After Hours: Phone Ōpōtiki community health centre on 07 3158500
Whakatohea also offer mental health service and can be contacted by calling 07 3156042 or 027 443 939. Whakaatu Whanaunga Trust also offer support for rangatahi or whānau experiencing domestic violence and can be contacted on 07 3155174.
If you are unable to make contact with the above services you can freecall or text 1737, 24 hours a day, 7 days a week, for support from trained counsellors. For general questions relating to health call Healthline on 0800 611 116 for advice and support.
Pharmacies
Ōpōtiki Pharmacy
Operating hours: Monday to Friday 8.30am - 5pm
Saturday 9am-12pm
Sunday and public holiday 10am-12pm on alteration with Kerry Nott Pharmacy
Please Call: 07 3156251
Kerry Nott Pharmacy
Operating hours: Monday to Friday 8.30am - 5pm
Saturday 9am-12pm
Sunday and public holiday 10am-12pm on alteration with Ōpōtiki Pharmacy
Please Call: 07 315 6240
