Unite against COVID-19

​​​​​​​Auckland is at COVID-19 Alert Level 2 from 11.59pm 23 September 2020.

The rest of New Zealand (that includes Ōpōtiki) is at COVID-19 Alert Level 1 from 11.59pm 21 August 2020.

For more information go to covid19.govt.nz

​During the first lockdown Alert Levels 4 and 3 we focused on ensuring delivery of essential services, our emergency response, business as usual where possible, the beginnings of a response to help us recover, and ongoing work on our major projects such as the harbour development.

At Level 2 we returned our focus to business as usual with measures in place to ensure the safety of our customers and staff.

We are now at Alert Level 1. At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community.​

All of our services and facilities are operational as normal.  NZ Covid Tracer QR codes will remain on our buildings and hand sanitiser is still available for customers. If you are feeling unwell please stay home. Many of our services are available online

Our resource recovery centres remain EFTPOS only.​

As well as continuing to help ensure the safety of our customers and staff we are also focussing on progressing the key facility and infrastructure projects outlined in our Long Term Plan. These are key to our ongoing recovery plan - it is about job creation, sustainable economic growth, and bringing financial and social benefits to our communities.​


COVID-19 Information, help and support

​​The government's covid19.govt.nz​​ website contains information on COVID-19, health and mental well-being support and advice, financial support and jobs and training information, business support and resources and community support, 

Protect yourself, your whānau, and your community. Download the NZ COVID Tracer app​​

Protect your customers and staff in Level 1. Display an official QR code poster wherever people enter your premises to support contact tracing. Create your QR poster now​.

For a list of local and national support available check our Community support and services page​.


COVID-19 and rates

If you are experiencing financial difficulties and may have trouble paying your rates on time there is a range of resources that may be of help.​​ For a list of available options see our Rates page​.

Page reviewed: 23 Sep 2020 4:41pm